HIPAA Notice of Privacy Practices

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. ‐ Please review it carefully. This Notice of Privacy Practices is NOT an authorization.

Your Rights When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.

Get an electronic or paper copy of your medical record. ‐ You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. Ask us how to do this. We will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost‐based fee

Ask us to correct your medical record ‐ You can ask us to correct health information about you that you think is incorrect or incomplete. Ask us how to do this. We may say "no" to your request, but we'll tell you why in writing within 60 days.

Request confidential communications ‐ You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address. We will say "yes" to all reasonable requests.

Ask us to limit what we use or share ‐ You can ask us not to use or share certain health information for treatment, payment, or our operations. We are not required to agree to your request, and we may say "no" if it would affect your care. If you pay for a service or health care item out‐of‐pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer. We will say "yes" unless a law requires us to share that information.

Get a list of those with whom we've shared information ‐ You can ask for a list (accounting) of the times we've shared your health information for six years prior to the date you ask, who we shared it with, and why. We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make). We'll provide one accounting a year for free but will charge a reasonable, cost‐based fee if you ask for another one within 12 months.

Get a copy of this privacy notice ‐ You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.

Choose someone to act for you ‐ If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information. We will make sure the person has this authority and can act for you before we take any action.

File a complaint if you feel your rights are violated ‐ You can complain if you feel we have violated your rights by contacting us using the information on page 1. You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1‐ 877‐696‐6775, or visiting www.hhs.gov/ocr/privacy/hipaa/complaints/. We will not retaliate against you for filing a complaint.

Your Choices ‐ For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions.

In these cases, you have both the right and choice to tell us to: Share information with your family, close friends, or others involved in your care; Share information in a disaster relief situation; Include your information in a hospital directory; Contact you for fundraising efforts.

**If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety. **

In these cases, we never share your information unless you give us written permission: Marketing purposes; Sale of your information; Most sharing of psychotherapy notes.

Our Uses and Disclosures – How do we typically use or share your health information? We typically use or share your health information in the following ways:

Treat you ‐ We can use your health information and share it with other professionals who are treating you. Example: A doctor treating you for an injury asks another doctor about your overall health condition.

Run our organization ‐ We can use and share your health information to run our practice, improve your care,

and contact you when necessary. Example: We use health information about you to manage your treatment and services.

Bill for your services ‐ We can use and share your health information to bill and get payment from health plans or other entities. Example: We give information about you to your health insurance plan so it will pay for your services.

We are allowed or required to share your information in other ways – usually in ways that contribute to the public good, such as public health, and research. We must meet any conditions in the law before we can share your information for these purposes. For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html.

Do research – We can use or share your information for health research.

Comply with the Law – we will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we’re complying with federal privacy law.

Organ & tissue donation request – We can share health information about you with organ procurement organizations.

Address workers compensation, law enforcement and other government requests – We can use or share information about you: for Workers Compensation Claims; For Law Enforcement purposes or with a law enforcement official; with health oversight agencies for activities authorized by law; for special government functions such as military, national security and presidential protective services.

Respond to lawsuits and legal actions – We can share health information about you in response to a court or administrative order or in response to a subpoena.

Our Responsibilities – We are required by law to maintain the privacy and security of, and provide individuals with, this notice of our legal duties and privacy practices with respect to your protected health information. We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information. We must follow the duties and privacy practices described in this notice and give you a copy of it. We will not use or share your information other than as described her unless you tell us we can in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind.

For more information see: https://www.hhs.gov/hipaa/for-individuals/notice-privacy-practices/index.html 





Kinetix Physiotherapy and Performance (Kinetix) is dedicated to maintaining the privacy of your medical information. We are required by law and our procedures to:

• Maintain the confidentiality of your medical information.

• Provide you with a notice of our legal duties, commitment and privacy practices concerning your medical information.

• Follow the terms of our Notice of Privacy Practices that is currently in effect. This is our policy of how we protect your private information and your medical records and is in compliance with HIPAA regulations, a Federal Law that requires all health care practices to conform with.

This Privacy Policy governs the manner in which kinetix collects, uses, maintains and discloses information collected from users (each, a “User”) of our website: https://Kinetixptp.com (“Site.”)

PERSONAL IDENTIFICATION INFORMATION

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site-related activities.

NON-PERSONAL IDENTIFICATION INFORMATION

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

WEB BROWSER COOKIES

Our Site may use “cookies” to enhance a User’s experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert them when cookies are being sent. Please note that some parts of the Site may not function properly if they choose to refuse cookies.

HOW WE USE COLLECTED INFORMATION

Kinetix may collect and use Users’ personal information for the following purposes:

• To run and operate our Site: we may need your information display content on the Site correctly.

• To improve customer service: information Users provide helps us respond to customer service requests and support needs more efficiently.

• To personalize user experience: we may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

• To improve our Site: we may use feedback you provide to improve our products and services.

• To send periodic emails: we may use the email address Users provide to send them information, as well as to respond to their inquiries, questions, and/or other requests.

HOW WE PROTECT YOUR INFORMATION

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

SHARING YOUR PERSONAL INFORMATION

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes with your permission, but always maintaining HIPAA compliance.

ELECTRONIC NEWSLETTERS

If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission. User can opt-out of our mailing list at any time.

THIRD PARTY WEBSITES

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms of use and privacy policies.

CHANGES TO THIS PRIVACY POLICY

Kinetix has the discretion to update this privacy policy at any time without prior notice. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect any personal information we collect. By using our site, you are acknowledging and agreeing that it is your responsibility to review this privacy policy periodically and become aware of modifications.

YOUR ACCEPTANCE OF THESE TERMS

By using this Site, you signify your acceptance of this policy and your continued use of our site after any changes made to this privacy policy will signify your acceptance of those changes. If you do not agree to the terms of this privacy policy, please do not use our Site.

CONTACTING US

If you have any questions about this Privacy Policy, the practices of this site, or your interaction with this site, please send us an email or call us at 980-277-2770

 

SMS Texting - Privacy Policy & Terms

1. Overview

Kinetix Physiotherapy and Performance (“we,” “us,” “our”) provides an SMS Texting Service (“Service”) to facilitate patient communication regarding scheduling, appointment reminders, and general healthcare-related messages. By opting into this Service, you agree to this Privacy Policy and the associated Terms and Conditions.

2. Acceptance of Terms

By providing your phone number and using the Service, you consent to receive SMS text messages from us. Message frequency may vary. Msg & data rates may apply. If you do not agree with this policy, do not use the Service.

3. Information Collection & Privacy

We do not knowingly collect personally identifiable information through SMS communication. Any information provided through our website is governed by our general Privacy Policy, available at kinetixptp.com. Your information is not shared with third parties for marketing purposes.

4. Security & Liability

We take reasonable measures to protect your information. However, we are not responsible for unauthorized access, delays, or errors in message transmission due to third-party service providers or network issues.

5. Opt-Out & Support

• To opt out, reply STOP to any SMS message.

• For assistance, reply HELP or contact us at info@kinetixptp.com

6. Message Frequency & Charges

• You will receive [state expected frequency, e.g., up to 4 messages per month].

• Standard message and data rates may apply based on your mobile carrier’s terms.

7. Changes to Policy

We may update this policy periodically. Material changes will be communicated via SMS or posted on our website. It is your responsibility to review updates.

By opting in, you confirm that you own or are authorized to use the provided phone number and that you are at least 18 years old.